Orthodontic emergencies

Sometimes accidents happen, and in order to help our patients we have compiled some of the most common emergency situations to help better prepare you for the unexpected

Accidents are sometimes unavoidable, especially in children who love playing contact sport! Understanding this, Dr Miles and his team at his Sunshine Coast orthodontic practice have given insight into the most common issues so you can be prepared for any situation.

If you have a dental emergency be sure to contact us as soon as you can on 07 5491 9077 or if you have an emergency on the weekend or on a holiday, call us from 9am to 4pm on the number given to you on our fridge magnet. We will always do everything we can to accommodate you.

Loose Band or Bracket

If a band or bracket becomes loose from the tooth, call our Sunshine Coast practice for an appointment. While a tight bracket actually protects a tooth from decay, a loose band or bracket is potentially damaging and decay can occur very rapidly underneath. If the band or bracket is still attached to a wire, leave it in place and apply wax if there is any discomfort. If the band or bracket comes completely out, place it in an envelope and call for an appointment immediately.

Broken Arch Wire

If a main arch wire breaks (the one that goes all the way around the outside of your braces), call our office for an emergency appointment and we will do our best to accommodate you.

Loose Wire

Try to place the wire back in the tube. Place wax if there is any discomfort and call for an appointment.

Poking Wire

Sometimes a poking wire can be safely turned down so that it no longer causes you any discomfort. Try to tuck the wire back in and out of the way with the blunt end of a toothbrush or some other smooth object. If you are unable to take care of a poking wire apply wax and call our office for an appointment.

Lost Tie Wire or Elastic Tie

This can allow a tooth to move out of position so please call for an appointment immediately.


Soreness during treatment is to be expected. At Newwave Orthodontics on the Sunshine Coast we recommend Panadol or Paracetamol to relieve soreness whilst undergoing orthodontic treatment, as Advil or Ibuprofen can actually slow the rate of tooth movement.

Accidents Involving Teeth

If you or your child suffers any accident or dental trauma, contact our office immediately or contact your closest general dentist.